Due to the global pandemic that our nation is Experiencing and the high volume of sales, please allow 5-10 business days for your order to arrive. visit our Customer Support Center at [email protected] with any questions, comments, or concerns you may have.

Items Not in Stock

Due to high demand for our products, some products may have to be back order items.We will do all possible best to get the quantity needed to you as fast as possible.

Lost or Stolen Packages

shebhaproduct.com is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Incorrect Shipping Information

If a package is returned to us due to an incorrect or incomplete shipping address provided by a customer, exp: the customer was not available for delivery or if the package exceeded the amount of time to be held at a pick-up location, the customer will be responsible for the return shipping cost as well as the redelivery cost or package lost due to incorrect or incomplete shipping information provided There will be no refund. Please contact UPS or the carrier to inquire about alternative delivery options for your package.

Returns, Exchanges & Refunds

We appreciate you shopping with us at Shebhaproduct.com Once an order has shipped, we do not accept returns or exchanges. All sales are final. you may cancel an order before it ships from our facility if it has not been packed or staged for shipping.

Shipping Options (International Orders)

We offer a variety of economical and expedited international shipping options from USPS First Class Package International to UPS Worldwide Expedited. Additional carrier options are available on our website during the checkout process.

Shipping Options (Domestic Orders) We ship to (APO)

We offer UPS Ground standard shipping (1-7 business day transit time). Delivery options for PO Box addresses, military locations, and expedited carrier options are also available.

Return Address 

1510 oak tree rd
Allen Texas 75002